Terms and conditions
The rules for purchasing and using GroeiWys digital hydroponics tools.
1. Supplier
Supplier: Riaan Burger, trading as GroeiWys. Physical address and address for legal notices: Strydomstraat 11, Presidentia, Kroonstad, 9499, South Africa. Telephone: +27 79 873 6532. Email: info@groeiwys.co.za. Website: groeiwys.co.za.
2. What GroeiWys provides
GroeiWys provides digital NFT hydroponics monitoring, a practical growing manual, troubleshooting content and, where included in the package, read-only learner access. No physical product is sold through this website.
3. Packages, prices and payment
The package, full ZAR price and included features are shown before payment. The current checkout is a once-off PayFast payment and does not create an automatically recurring debit or subscription. A recurring service will only be introduced after the customer has expressly accepted it.
4. Ordering and activation
The buyer may review the package and amount and leave the transaction before confirming payment through PayFast. Digital access is normally activated immediately after valid PayFast payment confirmation. If activation fails, contact GroeiWys from the registration email address; do not email payment credentials, card details or passwords.
5. Account and acceptable use
- The customer must provide accurate registration information and keep passwords and access links secure.
- Access may not be sold, publicly shared, bypassed or copied, or used to attempt to access another customer’s data.
- Learner links are read-only, temporary and intended for the authorised school group.
- GroeiWys may restrict access while investigating a security incident, abuse or a material breach.
6. Agricultural and safety limitation
GroeiWys supports decision-making but does not replace professional agricultural, chemical, electrical, food-safety or medical advice. The user remains responsible for measurements, calibration, equipment, chemical handling, crop observation and final decisions.
7. Intellectual property
The software, GroeiGids, branding, layout, illustrations and original content remain the property of GroeiWys or the applicable rights holder. A purchase grants a limited personal or internal organisational right of use for the purchased package; it does not transfer ownership.
8. Availability and changes
GroeiWys will take reasonable steps to keep the service secure and available but cannot guarantee uninterrupted availability. Essential maintenance, provider outages and security remediation may temporarily affect access. Material changes to these terms will be identified by a new version date.
9. Cancellations, refunds and complaints
The cancellation and refund policy forms part of these terms. Nothing in these terms limits a consumer’s non-excludable rights under applicable South African law. Complaints should begin with GroeiWys Support.
10. Privacy
Personal information is handled as described in the privacy policy.
11. Governing law
These terms are governed by the laws of the Republic of South Africa. The parties should first attempt to resolve a dispute through the documented support process, without limiting any statutory right to complain.